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Privacy Policy

Last Updated: Jun 1st 2024

The OFFAIAH Store ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our online store (the "Site"), and use our services.

1. Information We Collect

1.1 Personal Information

When you visit the Site or make a purchase, we may collect the following personal information:

  • Contact Information: Name, email address, phone number, and shipping address.

  • Payment Information: Credit card details, billing address, and other payment information.

  • Order Information: Products purchased, order date, and order value.

1.2 Usage Information

We collect information about how you interact with our Site, including:

  • Device Information: IP address, browser type, operating system, and device type.

  • Usage Data: Pages visited, time spent on the Site, links clicked, and other usage statistics.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and returns.

  • Customer Support: To provide customer service and respond to your inquiries.

  • Personalization: To personalize your experience on our Site and recommend products.

  • Marketing: To send promotional emails, newsletters, and special offers. You can opt-out of marketing communications at any time.

  • Improvement: To improve our Site, services, and customer experience.

  • Security: To protect against fraud and unauthorized transactions.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.

  • Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. This includes:

  • Essential Cookies: Necessary for the functioning of the Site.

  • Analytics Cookies: To analyze Site usage and improve our services.

  • Marketing Cookies: To deliver personalized advertisements.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.


5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information.

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information.

  • Opt-Out: Opt-out of receiving marketing communications.

To exercise these rights, please contact us at [Your Contact Information].

7. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us to request deletion.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

Thank you for choosing [Your Store Name]. Your privacy is important to us, and we are committed to protecting your personal information.

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